Thank you for shopping casual apparel at STRIDWOVE! Please read and abide by the following official shipping rules for all orders.
Order Processing Time
All valid paid orders will be processed, inspected, and packaged within 1–3 business days. Orders placed on weekends, US local holidays, and non-business hours will be processed uniformly on the next official business day.
Shipping Scope
We mainly provide fast shipping services for domestic orders in the United States. Meanwhile, we support global shipping and deliver our casual apparel to most countries and regions around the world. You can check the optional shipping destinations and corresponding rules on the checkout page.
Delivery Time
US Domestic Orders: Standard shipping takes 5–10 business days; expedited shipping takes 2–4 business days. International Orders: 10–20 business days, affected by local customs clearance efficiency and regional logistics conditions.
Shipping Fee Standard
Shipping fees are automatically calculated based on your shipping destination, order weight, and package volume during checkout. We will launch regular free shipping and preferential shipping activities, which shall be subject to the latest activity rules on the website.
Order Logistics Tracking
Once your apparel order is shipped, we will send the official logistics tracking number and shipping confirmation details to your registered email address. You can track the real-time transportation status of the package through the logistics official website.
Customs & Tariff Rules (International Orders)
Cross-border international orders may be subject to local import duties, taxes, and customs handling fees, which are borne by the customer. We are not responsible for logistics delays, customs detention, and additional fees caused by local customs policies.
Undeliverable & Returned Packages
If the package is returned due to customer-provided wrong address, personal refusal to sign for the package, long-term unclaimed package, and other personal reasons, the customer shall bear the return shipping cost. We will arrange reshipment or refund processing after receiving the returned package.